Terms Of Service

Last updated: October 2025
For any questions, please contact us at support@evertail.store

1. Overview

Welcome to EverTail. By accessing or purchasing from https://evertail.store (“we”, “us”, “our”), you agree to be bound by the following Terms of Service.
These Terms apply to all site users, including browsers, customers, and contributors of content.
Please read them carefully before using our site.

2. Use of Our Website

By visiting our site, you confirm that you are at least the age of majority in your country or have the consent of a parent or guardian to use this site.
You agree not to use our products or website for any unlawful purpose or to violate any laws in your jurisdiction.

3. Products and Services

We strive to display accurate product descriptions, images, and pricing information. However, we cannot guarantee that all details will be error-free.
We reserve the right to limit sales of our products to any person, region, or jurisdiction if necessary.
All products are intended for personal, non-commercial use only.

4. Pricing and Payments

All prices listed on our website are in USD (or local equivalent at checkout) and include free shipping unless otherwise stated.
We reserve the right to modify prices or promotional offers at any time without notice.
Payments are securely processed through our trusted third-party payment providers.

5. Shipping and Delivery

We offer free shipping worldwide, with estimated delivery times as follows:

  • United Kingdom: 3–5 business days

  • New Zealand: 6–10 business days

Orders are processed within 24 hours (Monday–Friday).
Delivery times are estimates only — delays caused by customs, couriers, or unforeseen events are outside our control.

For detailed shipping information, please see our Shipping Policy.

6. Returns and Refunds

We accept returns for unused and unopened items within 30 days of delivery.
To request a return, contact us at support@evertail.store.
Refunds are processed to the original payment method once the item is received and inspected.

Full details are outlined in our Return & Refund Policy.

7. Intellectual Property

All content on evertail.store, including text, images, graphics, logos, and product names, is the property of EverTail and protected by applicable copyright and trademark laws.
You may not reproduce, copy, or exploit any part of this site without express written permission.

8. User Comments and Feedback

If you submit comments, reviews, or other content, you grant us the right to edit, publish, or use that content for marketing or promotional purposes.
You agree not to post unlawful, abusive, or obscene content.

9. Limitation of Liability

EverTail is not liable for any injury, loss, or damage arising from the use or misuse of our products.
Our total liability under any circumstances will not exceed the purchase price of the product in question.
Products are intended for domestic cleaning and grooming purposes only.

10. Privacy

Your personal data is handled according to our Privacy Policy.
We take your privacy seriously and will never sell or misuse your information.

11. Changes to These Terms

We may update these Terms of Service at any time. Updates will be posted on this page with a revised “Last updated” date.
It is your responsibility to review this page periodically for changes.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom, without regard to conflict of law principles.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:
📧 support@evertail.store
🌐 https://evertail.store

EverTail — Love your pets. Not their mess. 🐾